Maintenance Notice via Email had ceased. Please subscribe to our telegram channel, follow our Maintenance page to receive notification or refer to our Maintenance page for schedules of maintenance.
Please take note the following maintenance activities for Nov and Dec 2024. FAQ below provided for your reference.
Date and Time | Type | Impact |
29 Dec 2024 (Sun) 0800hrs to 2000hrs |
Upstream Systems Ad hoc maintenance |
Digital services relying on FIN data from Myinfo, Myinfo business, and SGFinDex will be unable to retrieve government-related data. |
15 Dec 2024 (Sun) 0000hrs to 0800hrs |
Upstream Systems Ad hoc maintenance |
Digital services relying on CPF data from Myinfo, Myinfo business, and SGFinDex will be unable to retrieve government-related data. |
8 Dec 2024 (Sun) 0000hrs to 0800hrs |
Upstream Systems Ad hoc maintenance |
Digital services relying on CPF data from Myinfo, Myinfo business, and SGFinDex will be unable to retrieve government-related data. |
7 Dec 2024 (Sat) 0000hrs to 8 Dec 2024 (Sun) 2359hrs |
Singpass API Developer & Partner Portal Maintenance |
Partners will not be able to perform any app configuration for Myinfo business or request for additional data items during the maintenance period. |
5 Dec 2024 (Thur) 1900hrs to 2200hrs |
Upstream Systems Ad hoc maintenance |
Digital services relying on FIN data from Myinfo, Myinfo business, Verify and SGFinDex will be unable to retrieve government-related data. |
30 Nov 2024 (Sat) 2200hrs to 01 Dec 2024 (Sun) 0200hrs |
Upstream Systems Ad hoc maintenance |
Digital services relying on FIN data from Myinfo, Myinfo business, Verify and SGFinDex may experience intermittent issues during the period. |
11 Nov 2024 (Mon) 0000hrs to 17 Nov 2024 (Sun) 2359hrs |
Singpass API Developer & Partner Portal Maintenance https://api.singpass.gov.sg |
Partners will not be able to perform any app configuration for Login, Myinfo and Verify or request for additional data items during the maintenance period. More details available here. |
3 Nov 2024 (Sun) 0200hrs to 1730hrs | Upstream Systems Ad hoc maintenance | Digital services relying on IRAS data from Myinfo, Myinfo business, and SGFinDex will be unable to retrieve government-related data. |
27 Oct 2024 (Sun) 0800hrs to 1800hrs |
Upstream Systems Ad hoc maintenance | Digital services relying on FIN holder data from Myinfo, Myinfo business, Verify and SGFinDex will be unable to retrieve government-related dat |
6 Oct 2024 (Sun) 0000hrs to 0800hrs |
Upstream Systems Ad hoc maintenance | Digital services relying on CPF holder data from Myinfo, Myinfo business, and SGFinDex will be unable to retrieve government-related data. |
5 Oct 2024 (Sat) 1400hrs to 7 Oct 2024 (Mon) 0700hrs |
Upstream Systems Ad hoc maintenance | Digital services relying on FIN holder data from Myinfo, Myinfo business, Verify, and SGFinDex will be unable to retrieve government-related data. |
29 Sep 2024 (Sun) 0000hrs to 0600hrs |
Upstream Systems Ad hoc maintenance | Digital services relying on FIN holder data from Myinfo, Myinfo business, Verify, and SGFinDex will be unable to retrieve government-related data. |
15 Sep 2024 (Sun) 0200hrs to 1730hrs |
Upstream Systems Ad hoc maintenance | Digital services relying on IRAS holder data from Myinfo, Myinfo business, and SGFinDex will be unable to retrieve government-related data. |
8 Sep 2024 (Sun) 0000hrs to 0800hrs |
Upstream Systems Ad hoc maintenance | Digital services relying on CPF data from Myinfo, Myinfo business, and SGFinDex will be unable to retrieve government-related data. |
**Removed **New
Myinfo, Myinfo business and Verify API will still be available for all other data items.
SGFinDex services will be unable to retrieve government-related data. SGFinDex will still be available for non-government data.
You may refer to the list of Scheduled Downtimes by upstream agencies on Singpass API Developer and Partner Portal.
Workaround
Please advise users:
- To proceed with alternative (if any) to complete the transaction, or
- Retry after the maintenance window.
We apologise for the inconvenience caused.
FAQ
Q1. If FIN holder data is not available, will it impact Singapore Citizen and/or Permanent Resident data retrieval?
A1. For Myinfo, Myinfo business, and Verify, if FIN holder data is not available, data retrieval for Singapore Citizen and/or Permanent Resident will not be impacted.
For SGFinDex, if FIN holder data is not available, data retrieval for Singapore Citizen and/or Permanent Resident will not be impacted.
Q2. If CPF data is not available, will the payload still be returned for the non-CPF data?
A2. For Myinfo, and Myinfo business, if CPF data is not available, all API calls which has CPF data in it will return error. No payload will be returned for the remaining non-CPF data.
For SGFinDex, if CPF data is not available, government data retrieval will not be available. SGFinDex will still be available for non-government data.
Q3. If IRAS data is not available, will the payload still be returned for the non-IRAS data?
A3. For Myinfo, and Myinfo business, if IRAS data is not available, all API calls which has IRAS data in it will return error. No payload will be returned for the remaining non-IRAS data.
For SGFinDex, if IRAS data is not available, government data retrieval will not be available. SGFinDex will still be available for non-government data.
Q4. Will Myinfo return the remaining data (excluding data from government source undergoing maintenance) during the maintenance period?
A4. Myinfo will return the following error response. No data will be returned.
{
"statusCode": 500,
"message": "Internal server error - 540"
}
Comments
7 comments
Partners, please note maintenance on 11 Nov 2024 (Mon) 0000hrs to 17 Nov (Sun) 2359hrs affecting Singpass API Developer & Partner Portal. Related announcement on this entry is available here.
Partners, please note extended maintenance period for 3 Nov (Sun) 0200hrs to 17:30hrs affecting IRAS data retrieval.
Partners, please note maintenance on 30 Nov 2024 (Sat) 0000hrs to 0800hrs affecting FIN data retrieval.
Partners, please note maintenance on 07 Dec 2024 (Sat) 0000hrs to 08 Dec 2024 (Sun) 2359hrs. No configuration changes or request additional data items for Myinfo business apps at https://api.singpass.gov.sg can be done during the maintenance period.
Partners, please note maintenance on 30 Nov 2024 (Sat) 2200hrs to 01 Dec 2024 (Sun) 0200hrs affecting FIN data, 8 and 15 Dec (Sun) 0000hrs to 0800hrs affecting CPF data.
Partners, please note maintenance on 30 Nov 2024 (Sat) 0000hrs to 0800hrs affecting FIN data is cancelled.
Partners, please note urgent maintenance on 5 Dec 2024 (Thur) 1900hrs to 2200hrs affecting FIN data.
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