Dear Partners,
Thank you for your continued support and your patience as we enhanced our Singpass APIs.
In the preparation of onboarding resumption, please note the following events. FAQ below provided for your reference.
S/N |
Date and Time | Type | Remarks |
1. |
11 Nov 2024 (Mon) 0000hr to 17 Nov 2024 (Sun) 2359hrs |
Singpass API Developer & Partner Portal Maintenance |
Partners will not be able to perform any app configuration for Login, Myinfo, and Verify or request for additional data items during the maintenance period. FAQ below. |
2. |
12 Nov 2024 (Tue) 1000hr to 1200hr or 19 Nov 2024 (Tue) 1000hr to 1200hr |
Online Briefing (Biz & Tech) for Government Agencies -Resumption of Onboarding |
https://go.gov.sg/ |
3. |
13 Nov 2024 (Wed) 1000hr - 1200hr or 20 Nov 2024 (Wed) 1000hr - 1200hr |
Online Briefing (Biz & Tech) for Commercial Entities -Resumption of Onboarding |
https://go.gov.sg/ |
FAQ
Q1. Can I access Singpass API Developer and Partner Portal (https://api.singpass.gov.sg) during the maintenance period?
A1. Yes, you may still access the portal during the maintenance period. However you will not be able to perform app configuration for Login, Myinfo and Verify apps or request additional data items for Myinfo request.
Q2. Can I perform app configuration during the maintenance period?
A2. You can still perform app configuration for Myinfo business app. However you will not be able to perform app configuration for Login, Myinfo and Verify apps or request additional data items for Myinfo request.
Q3. I need to submit app configuration during the maintenance period, what should I do?
A3. Please plan your app configuration ahead of the maintenance period. Alternatively you will need to make the changes only after the maintenance period.
If you have further queries, please Submit a Request at partnersupport.singpass.gov.sg.
Q4. What are the products available when onboarding resume?
A4. Only Login and Myinfo are available when onboarding resume. Verify and Identiface are no longer available for new integrations. Sign and Myinfo business onboarding resumption will be provided separately.
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