Please join our WhatsApp channel, follow our Maintenance page to receive notification or refer to our Maintenance page for schedules of maintenance.
To ensure you receive maintenance notice via email, please verify that the support email listed in your application profile is up to date. You can refer to this guide on how to update your support emails.
Please take note the following maintenance activities for 2026. FAQ below provided for your reference.
| Date and Time | Type | Impact |
22 December 2026 (Tuesday) from 0000hrs to 29 December 2026 (Tuesday) 0800hrs |
Upstream System Extension of regular maintenance by IRAS |
Digital services relying on IRAS data from Myinfo, Myinfo Business, and SGFinDex will be unable to retrieve government-related data. |
25 August 2026 (Tuesday) from 2230hrs to 26 August 2026 (Wednesday) 0230hrs |
Upstream System Ad hoc maintenance by CPF Board | Digital services relying on CPF data from Myinfo, Myinfo Business, and SGFinDex will be unable to retrieve government-related data. |
16 August 2026 (Sunday) from 0000hrs to 0800hrs |
Upstream System Ad hoc maintenance by CPF Board | Digital services relying on CPF data from Myinfo, Myinfo Business, and SGFinDex will be unable to retrieve government-related data. |
7 August 2026 (Friday) from 0000hrs to 0230hrs |
Upstream System Ad hoc maintenance by CPF Board | Digital services relying on CPF data from Myinfo, Myinfo Business, and SGFinDex will be unable to retrieve government-related data. |
25 July 2026 (Saturday) from 2200hrs to 26 July 2026 (Sunday) 0000hrs |
Upstream System Ad hoc maintenance by MOM |
Digital services relying on MOM data from Myinfo, Myinfo Business, and Verify will be unable to retrieve government-related data. |
19 July 2026 (Sunday) from 0000hrs to 0800hrs |
Upstream System Ad hoc maintenance by CPF Board | Digital services relying on CPF data from Myinfo, Myinfo Business, and SGFinDex will be unable to retrieve government-related data. |
18 June 2026 (Thursday) from 1800hrs to 1900hrs |
Upstream System Ad hoc maintenance by MOM |
Myinfo, Myinfo Business and Verify digital services will be unable to retrieve government-related data for MOM work pass holders. |
14 June 2026 (Sunday) from 0000hrs to 0400hrs |
Upstream System Ad hoc maintenance by CPF Board | Digital services relying on CPF data from Myinfo, Myinfo Business, and SGFinDex will be unable to retrieve government-related data. |
10 May 2026 (Sunday) from 0200hrs to 1800hrs |
Upstream System Extension of regular maintenance by IRAS |
Digital services relying on IRAS data from Myinfo, Myinfo Business, and SGFinDex will be unable to retrieve government-related data. |
9 May 2026 (Saturday) from 1200hrs to 1300hrs |
Myinfo Business and EDH system downtime |
Myinfo Business and EDH service will be inaccessible, refer here for more information. |
9 April 2026 (Thursday) from 2000hrs to 2300hrs |
Upstream System Ad hoc maintenance by MOM |
Myinfo, Myinfo Business and Verify digital services will be unable to retrieve government-related data for MOM work pass holders. |
18 March 2026 (Wednesday) from 0000hrs to 0800hrs |
Upstream System Ad hoc maintenance by CPF Board | Digital services relying on CPF data from Myinfo, Myinfo Business, and SGFinDex will be unable to retrieve government-related data. |
15 March 2026 (Sunday) from 0000hrs to 0800hrs |
Upstream System Ad hoc maintenance by CPF Board | Digital services relying on CPF data from Myinfo, Myinfo Business, and SGFinDex will be unable to retrieve government-related data. |
5 March 2026 (Thursday) from 1000hrs to 1200hrs |
Upstream System Ad hoc maintenance by CPF Board |
Digital services relying on CPF data from Myinfo, Myinfo Business, and SGFinDex will be unable to retrieve government-related data. |
21 February 2026 (Saturday) from 2200hrs to 22 February 2026 (Sunday) 1000hrs |
Upstream System Ad hoc maintenance by MOH |
Myinfo digital services relying on CHAS data will not be unable to retrieve government-related data. |
19 February 2026 (Thursday) from 0000hrs to 0800hrs |
Upstream System Ad hoc maintenance by CPF Board | Digital services relying on CPF data from Myinfo, Myinfo Business, and SGFinDex will be unable to retrieve government-related data. |
7 February 2026 (Saturday) from 2300hrs to 8 February 2026 (Sunday) 0700hrs |
Upstream Systems Ad hoc maintenance by MySkillsFuture (MySF) |
Digital services relying on MySF data from Myinfo, Myinfo Business and Verify API will be unable to retrieve government-related data. Field Name: academicqualifications.transcripts |
7 February 2026 (Saturday) from 2200hrs to 8 February 2026 (Sunday) 0200hrs |
Upstream System Ad hoc maintenance by MOM |
Myinfo, Myinfo Business and Verify digital services will be unable to retrieve government-related data for MOM work pass holders. |
5 February 2026 (Thursday) from 2200hrs to 2300hrs |
Upstream System Ad hoc maintenance by MOM |
Myinfo, Myinfo Business and Verify digital services will be unable to retrieve government-related data for MOM work pass holders. |
1 February 2026 (Sunday) from 0000hrs to 0800hrs |
Upstream System Ad hoc maintenance by CPF Board | Digital services relying on CPF data from Myinfo, Myinfo Business, and SGFinDex will be unable to retrieve government-related data. |
29 January 2026 (Thursday) from 2200hrs to 2300hrs |
Upstream System Ad hoc maintenance by MOM |
Myinfo, Myinfo Business and Verify digital services will be unable to retrieve government-related data for MOM work pass holders. |
16 January 2026 (Friday) from 2000hrs to 2200hrs |
Upstream System Ad hoc maintenance by MOM |
Digital services relying on MOM Work pass data from Myinfo and Myinfo Business will be unable to retrieve government-related data. |
**Removed
**New
**Maintenance Completed
Myinfo, Myinfo Business and Verify API will still be available for all other data items.
SGFinDex services will be unable to retrieve government-related data. SGFinDex will still be available for non-government data.
You may refer to the list of Scheduled Downtimes by upstream agencies on Singpass API Developer and Partner Portal.
Workaround
Please advise users:
- To proceed with alternative (if any) to complete the transaction, or
- Retry after the maintenance window.
We apologise for the inconvenience caused.
FAQ
Q1. If FIN holder data is not available, will it impact Singapore Citizen and/or Permanent Resident data retrieval?
A1. For Myinfo, Myinfo business, and Verify, if FIN holder data is not available, data retrieval for Singapore Citizen and/or Permanent Resident will not be impacted.
For SGFinDex, if FIN holder data is not available, data retrieval for Singapore Citizen and/or Permanent Resident will not be impacted.
Q2. If CPF data is not available, will the payload still be returned for the non-CPF data?
A2. For Myinfo, and Myinfo Business, if CPF data is not available, all API calls which has CPF data in it will return error. No payload will be returned for the remaining non-CPF data.
For SGFinDex, if CPF data is not available, government data retrieval will not be available. SGFinDex will still be available for non-government data.
Q3. If IRAS data is not available, will the payload still be returned for the non-IRAS data?
A3. For Myinfo, and Myinfo Business, if IRAS data is not available, all API calls which has IRAS data in it will return error. No payload will be returned for the remaining non-IRAS data.
For SGFinDex, if IRAS data is not available, government data retrieval will not be available. SGFinDex will still be available for non-government data.
Q4. Will Myinfo return the remaining data (excluding data from government source undergoing maintenance) during the maintenance period?
A4. Myinfo will return the following error response. No data will be returned.
{
"statusCode": 500,
"message": "Internal server error - 540"
}
Comments
31 comments
Dear all,
Please note there is downtime for CPF data on the following dates:
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