Question: I am still having problems configuring my JWKs endpoint even though my site is up, how can I proceed?
Follow these steps:
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Check the Certificate Chain of Your Website/JWKS Endpoint URL:
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If there's an issue with the certificate chain, it could lead to problems with the JWKS endpoint.
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Tool to Use: SSL Labs SSL Test
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Simply enter your website or JWKS endpoint URL to check if the certificate chain is complete.
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Verify if Your Website/JWKS Endpoint URL is Up and Running:
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Sometimes, the website or JWKS endpoint URL may be down, leading to accessibility issues.
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Tool to Use: Website Planet's Down or Not Tool
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Enter your URL to check if it's up and running.
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Test if Your Website Accepts Server-to-Server Calls:
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You may need to verify if your website is configured to accept server-to-server calls.
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Tool to Use: Postman
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You can use the Postman tool to send a request to your server and check the response. (Refer to the image below on how to do so.)
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By following these steps and utilizing the provided tools, you can diagnose and resolve common issues with your JWKS endpoint. Whether it's a certificate chain problem, a server downtime issue, or a server-to-server call configuration, these checks will help you pinpoint the problem and take appropriate action.
Disclaimer: The tools shown are just examples among a wide array that are available. The use of a specific tool is in no way intended to be an endorsement of any particular product, service or vendor.
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