My JWKS endpoint is not working. How do I verify whether my JWKS endpoint is up?

Question: I am still having problems configuring my JWKs endpoint even though my site is up, how can I proceed?

You can follow these steps:

1. Check the Certificate Chain of Your Website/JWKS Endpoint URL:

• If there's an issue with the certificate chain, it could lead to problems with the JWKS endpoint.
• Tool to Use: SSL Labs SSL Test
• Simply enter your website or JWKS endpoint URL to check if the certificate chain is complete.

2. Verify if Your Website/JWKS Endpoint URL is Up and Running:

• Sometimes, the website or JWKS endpoint URL may be down, leading to accessibility issues.
• Tool to Use: Website Planet's Down or Not Tool
• Enter your URL to check if it's up and running.

3. Test if Your Website Accepts Server-to-Server Calls:

• You may need to verify if your website is configured to accept server-to-server calls.
• Tool to Use: Postman
• You can use the Postman tool to send a request to your server and check the response. (Refer to the image below on how to do so.)

By following these steps and utilizing the provided tools, you can diagnose and resolve common issues with your JWKS endpoint. Whether it's a certificate chain problem, a server downtime issue, or a server-to-server call configuration, these checks will help you pinpoint the problem and take appropriate action.

Disclaimer: The tools shown are just examples among a wide array that are available. The use of a specific tool is in no way intended to be an endorsement of any particular product, service or vendor.