[Singpass, Myinfo, Myinfo Business, Verify, SGFinDex] Ad Hoc Maintenance - 2025

Please join our WhatsApp channel, follow our Maintenance page to receive notification or refer to our Maintenance page for schedules of maintenance.

To ensure you receive maintenance notice via email, please verify that the support email listed in your application profile is up to date. You can refer to this guide on how to update your support emails.

Please take note the following maintenance activities for 2025. FAQ below provided for your reference.

**Removed 

**New

**Maintenance Completed

Myinfo, Myinfo Business and Verify API will still be available for all other data items. 

SGFinDex services will be unable to retrieve government-related data. SGFinDex will still be available for non-government data.

You may refer to the list of Scheduled Downtimes by upstream agencies on Singpass API Developer and Partner Portal.

Workaround

Please advise users:

• To proceed with alternative (if any) to complete the transaction, or
• Retry after the maintenance window.

We apologise for the inconvenience caused.

FAQ

Q1. If FIN holder data is not available, will it impact Singapore Citizen and/or Permanent Resident data retrieval?

A1. For Myinfo, Myinfo business, and Verify, if FIN holder data is not available, data retrieval for Singapore Citizen and/or Permanent Resident will not be impacted.

For SGFinDex, if FIN holder data is not available, data retrieval for Singapore Citizen and/or Permanent Resident will not be impacted.

Q2. If CPF data is not available, will the payload still be returned for the non-CPF data?

A2. For Myinfo, and Myinfo Business, if CPF data is not available, all API calls which has CPF data in it will return error. No payload will be returned for the remaining non-CPF data.

For SGFinDex, if CPF data is not available, government data retrieval will not be available. SGFinDex will still be available for non-government data.

Q3. If IRAS data is not available, will the payload still be returned for the non-IRAS data?

A3. For Myinfo, and Myinfo Business, if IRAS data is not available, all API calls which has IRAS data in it will return error. No payload will be returned for the remaining non-IRAS data.

For SGFinDex, if IRAS data is not available, government data retrieval will not be available. SGFinDex will still be available for non-government data.

Q4. Will Myinfo return the remaining data (excluding data from government source undergoing maintenance) during the maintenance period?

A4. Myinfo will return the following error response. No data will be returned.

{
"statusCode": 500,
"message": "Internal server error - 540"
}