Dear Partners,
Following our previous communication, we are pleased to inform you that the change to dynamically generate Corppass authorisation payloads at the point of each authorisation request has been successfully deployed to the Production environment on 31 August 2026.
With this change, Corppass authorisation payloads will now reflect the user's current access at the point of each authorisation request, reducing the risk of access issues caused by out-of-sync pre-generated payloads.
No action is required on your end. This change is seamless and does not affect how users log in or access e-services.
What to do if users encounter access issues
If you receive reports from users who are unable to access an e-service, please advise them to first contact their Corppass Administrator to verify that they have a valid assignment to the e-service.
If a valid assignment exists but the user continues to experience access issues, please contact our support team here for further assistance.
Thank you for your continued partnership and support.
Best regards,
Corppass Team
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