Note for Members of Public:

This Help Center is intended for our integration partners. If you have general enquiries about Singpass, please visit the official Singpass support page here.

Need help? Check these articles first:

Integration with Singpass APIs:
  1. What is the first step I should do if I want to integrate Singpass APIs/How do I get access to the Singpass Developer Portal?
  2. User guide to integrate with Singpass APIs
  3. How do I submit my production app for approval?
Billing:
  1. Where can I find the costs/pricing plans for integration with Singpass Login or Myinfo APIs?
  2. Pricing/Billing-related FAQs for Private Organisations
  3. How can private organisations edit their own billing details?
Testing:
  1. How do I set up the Staging Singpass App for testing?
  2. Troubleshooting guide for common issues with Staging Singpass App
  3. How can I change my authentication method for my application?
  4. How to set up a JWKS endpoint?
  5. Troubleshooting guide for common issues with Token endpoint
  6. Guide to test your Token endpoint connection
  7. What is the list of Myinfo data that can be retrieved via the Myinfo API?
  8. I am unable to retrieve Userinfo data when calling Userinfo endpoint
Biweekly Singpass Partner Support Clinic

We are now launching virtual technical support sessions, which are open office hours where your team can get direct access to the Singpass team to ask questions, troubleshoot integrations, and raise issues before they escalate. You may register for your preferred session via this link.

Submit a request